Category Templates
NexDesk Helpdesk offers pre-built category templates designed for different industries.
Crypto/Web3
- Technical Support
- Token Questions
- Partnership Inquiries
- Bug Reports
- Feedback
SaaS
- Bug Report
- Feature Request
- Account Issues
- Integration Help
- Billing
E-commerce
- Order Status
- Returns & Refunds
- Product Questions
- Shipping
- Payment Issues
General
- Sales
- Technical Support
- Billing
- General Inquiry
- Feedback
Note: All plans include free category customization after activation.
Contact support to add, remove, or rename categories.